The eResearch Infrastructure is supported by a Collaborative Support Desk populated with experts from AgResearch and NeSI. Access to this support is via an email to support@cloud.nesi.org.nz or via the support portal here.
Comprehensive support documentation for the eResearch Infrastructure will be developed before the infrastructure goes live and will be made available from eResearch Platform’s Intranet site.
Information about the eResearch Platform can be found in this knowledge base space.
Support channels
Via email
Via the support portal
Status page
The https://agresearcheri.statuspage.io/ is published and we invite everybody to subscribe to notifications.